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Service at Schiedel - Excellent in every respect!

Our service concept, part of our overall package, is based on 4 pillars: support, training, logistics & technology. Your all-round carefree service!

Contact & Advice: By e-mail, online or by phone!

Your contact to Schiedel Germany. Whether you have general questions, technical advice or a quote calculation - get in touch with us!

Privacy policy of Schiedel GmbH & Co. KG

In our privacy policy, users are informed about the type, scope and purpose of the collection and use of personal data by the responsible provider.

General Terms and Conditions (GTC) of Schiedel GmbH & Co. KG

Find out about all legal aspects (general terms and conditions, delivery conditions, terms and conditions of purchase, etc.) of Schiedel GmbH & Co. KG.

Imprint of Schiedel Group

Imprint: Chimneys, Stoves & Ventilation Solutions. 🕿 +49-89-3 54 09-0; Schiedel GmbH & Co. KG, Lerchenstraße 9, 80995 Munich.

Service overview

Support & Logistics - support in every respect!

Goal: To offer our customers & partners support. This is achieved through smooth logistics and several online & offline services.

FAQ - Frequently asked questions!

FAQs about chimneys & stoves. Find answers to the most frequently asked questions about our products, planning & general topics.

Sales consultant search: Your expert for your questions!

With the sales consultant search, you can find the right Schiedel contact person using your postcode. Get in touch with us!

Download Centre - Transfer instructions, approvals and more.

Download your desired document as a PDF in the Download Centre. Whether price lists, installation instructions, certificates or authorisations.

Mobile-Apps - Bring your ideas to life virtually.

See how a stove fits in your home and calculate chimney components, or preview the Garden Fireplace in your outdoor area with guides and video tutorials.

Online-Tools

3D/ BIM CAD Database

Product Finder

Plant engineering from A to Z

For your demanding industrial projects, we offer far more than just the exhaust gas system itself. We see ourselves as your strategic partner, providing a comprehensive spectrum of services and digital tools to make your entire project process efficient, safe and cost-effective.