Simply select the buttons below to register, amend or claim under your guarantee.

Product Guarantee Registration


Simply register and add an installation. Double points have already been allocated to existing installers.


Exciting news from Schiedel Chimney Systems for Stove and Chimney Installers!

Whenever you register an installation with our easy to use, online guarantee registration portal, you will now accrue points based on the number of installations and installation type.

Once you have reached a minimum of 10 points, you can begin to redeem them for Love2Shop vouchers.

So start to register your installations, taking full advantage of our Lifetime Guarantee on Flex and ICID, as well as guarantees on all our other ranges, and to start earning points 🙂

  • Please note that you must redeem the points by the 10th of each month as Schiedel process all requests only once a month. If this date is missed, you can carry over to the next month.
  • Points must be redeemed within the year of initial installation registration otherwise they will be removed. We will email you prior to any removal to allow you to redeem.
  • Please note that points are allocated based on different types of installations, as well as different stages. The below stages give a guide on points when you are registering an installation.


Installer Rewards instruction guide

Installer Rewards instruction guide

846.98 KB

Schiedel Connecting Flue Pipe

Schiedel Connecting Flue Pipes (Prima Smooth & Prima Plus, ICID Plus, ICS) – 1 Point

Schiedel Chimney Liners

Schiedel Flexible Flue Liners (TecnoFlex Plus & Triple Lock) – 1 Point
Schiedel Mineral Chimney Liners ( Pumice, Ceramic) – 2 Points
Schiedel Single Wall Flue Liners (Prima Plus, Prima Smooth) – 2 points

Schiedel System Chimneys

Schiedel System Chimney (B Vent, Prima Plus) – 2 Points
Schiedel Stainless Steel System Chimneys (ICID Plus, ICS) – 3 Points
Schiedel Mineral System Chimneys (DM, Swift, Swift Air, Absolut) – 3 Points

You are also allocated 1 point if the installation is single-storey and 2 points for multi-storey.

Stove Systems

Celsius and Sirius – 50 points – but contact us when registering

Garden Fireplace

All models – 5 points

“The rewards scheme is a great! Love spending my Love2Shop vouchers as a reward for registering the liners and twin wall.”


From Fire Designs

“The best flue liners and chimney systems on the market. We would use nothing else.”


From Norfolk Woodburners

“Love the scheme. Points make prizes and we’ve had well over £300 that we’ve used towards a holiday. Definitely worthwhile doing!”


From Siberian Stoves

“Great scheme products always made with quality in mind highly recommended from us as we insist on only fitting your products”


From Gerard Johnston

“Great quality products, go to manufacturer for our installations. Schiedel is our preferred chimney products manufacturer, great quality solutions, and having a reward scheme for registering our installations makes it even better.”


From CR Stoves