Simply select the buttons below to register, amend or claim under your guarantee.

Product Guarantee Registration


Simply register and add an installation. Double points have already been allocated to existing installers.


Exciting news from Schiedel Chimney Systems for Stove and Chimney Installers!

Whenever you register an installation with our easy to use, online guarantee registration portal, you will now accrue points based on the number of installations and installation type.

Once you have reached a minimum of 25 points, you can begin to redeem them for £25 Love2Shop vouchers.

So start to register your installations, taking full advantage of our Lifetime Guarantee on Flex and ICID, as well as guarantees on all our other ranges, and to start earning points 🙂

Please note that points are allocated based on different types of installations, as well as different stages. The below stages give a guide on points when you are registering an installation.

Schiedel Connecting Flue Pipe
Schiedel Connecting Flue Pipes (Prima Smooth & Prima Plus, ICID Plus, ICS) – 1 Point

Schiedel Chimney Liners
Schiedel Flexible Flue Liners (TecnoFlex Plus & Triple Lock) – 1 Point
Schiedel Mineral Chimney Liners ( Pumice, Ceramic) – 2 Points
Schiedel Single Wall Flue Liners (Prima Plus, Prima Smooth) – 2 points

Schiedel System Chimneys
Schiedel System Chimney (B Vent, Prima Plus) – 2 Points
Schiedel Stainless Steel System Chimneys (ICID Plus, ICS) – 3 Points
Schiedel Mineral System Chimneys (DM, Swift, Swift Air, Absolut) – 3 Points

You are also allocated 1 point if the installation is single-storey and 2 points for multi-storey.